Despite a nationwide effort to improve remote IT support, many companies have difficulty finding and keeping qualified staff to manage technology. As a result, businesses are turning to professional services companies, like HelloTech, for expert advice and help. With our network of tech professionals, you can expect a fast, reliable, and consistent service experience. Plus, our local experts are always insured and backed by HelloTech’s Satisfaction Guarantee.

Northampton remote IT support is using the technology of Docobo to allow care home residents to remotely monitor their health and well-being, as part of the NHS drive to free up beds and manage long-term health conditions. The technology has allowed patients with multiple complex conditions to be supported in their own homes and enables them to live life more independently.

Support from Afar: Northampton Remote IT Support

Emilee Proulx has been promoted to the role of branch manager at UMassFive’s Northampton VA Medical Center contact center. She joined the organization in 2022 as a member service specialist and is now responsible for training team members, cultivating fresh connections with VA-affiliated sponsor groups, and elevating branch productivity.

Our client is seeking a first-level IT help desk professional to diagnose and troubleshoot a full range of hardware and software issues for their onsite and remote users. There will be day travel for onsite assistance as needed. This is a contract position with the possibility of being extended to full time for the right candidate. Strong knowledge of networking, server administration and Microsoft Windows OS is required.